Software Terms
Effective Date: August 4, 2026
These Software Terms apply when a customer purchases, subscribes to, accesses, or uses software provided by Mustard Seed Haven or one of its affiliated brands. Product-specific agreements may contain additional or different terms.
Accounts
Provide accurate account information
Maintain account security
Protect passwords
Control authorized users
Report unauthorized access
Ensure lawful use of the software
Subscription Billing
Software may be billed monthly, annually, or according to another disclosed billing schedule. Subscriptions may renew automatically unless canceled before the renewal date. Customers authorize Mustard Seed Haven and its payment processor to charge the payment method associated with the account.
Fees
Pricing, implementation fees, setup fees, usage charges, and other costs will be disclosed before purchase or included in a written agreement. Fees do not include applicable taxes unless explicitly stated.
Cancellation
Customers may cancel future subscription renewals according to the cancellation process provided through the applicable product, account portal, or customer support channel. Cancellation generally stops future renewals but does not automatically create a refund for previously paid fees.
Unacceptable Software Use
Reverse engineer the software
Attempt unauthorized access
Copy or resell the software without permission
Bypass security controls
Upload malicious content
Use the software unlawfully
Interfere with other users
Use the software to violate privacy or intellectual property rights
Customer Data
Customers retain ownership of data they lawfully submit to the software. Customers are responsible for ensuring that they have the legal right and appropriate authorization to collect, upload, use, and process that data.
Service Availability
We seek to provide reliable services, but do not guarantee uninterrupted or error-free access. Temporary interruptions may occur because of maintenance, upgrades, third-party failures, security events, or circumstances beyond our control.
Changes to Software
We may update, improve, modify, add, or discontinue software features. Material changes affecting paid services will be communicated when reasonably practical.